Shipping policy

Shipping Policy

Processing Time Orders are typically processed within 1–3 business days of payment confirmation.

Delivery We ship across the EU via Selfnamed. Estimated delivery times vary by destination — typically 3–7 business days once dispatched. Exact timeframes depend on your location and local postal services.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.

Tracking Once your order has been dispatched, you will receive a tracking number by email.

Delays We are not responsible for delays caused by customs, postal services, or circumstances beyond our control. EU customers: please note that for cross-border shipments, additional processing time may apply.

Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us so we can investigate with the carrier.